Challenge Your Thinking #1: Mastering the trust equation
“Trust is personal, not institutional” – Charles Green Trust underpins every great business relationship you have ever built. Trust is personal to you but it’s not about how clever you are; it’s about how you show up. In a world obsessed with expertise, David H. Maister and Charles Green managed to cut through the noise with a deceptively simple idea: The Trust Equation. The Trust Equation explains […]